✦ Portfolio Showcase
The High-Stakes Churn
Customer Success Training Simulation
You are Alex Rivera — a Customer Success Manager at an EdTech SaaS company. Superintendent Dana Morales has 40 teachers who can't use the platform she paid $50,000 for. She has already spoken to her district legal team. You have one call to save the contract.
This branching simulation puts learners inside a high-pressure call. Every decision has a consequence. Wrong paths reveal exactly why the choice failed. The right path has to be earned.
Launch Full CourseOpens the complete 4-module Rise 360 experience · No login required
4
Decision
Points
Points
8
Consequence
Paths
Paths
3
Scenes
Built
Built
↻
Dynamic
Results
Results
Built end-to-end
- → Storyboard — characters, branching logic, all dialogue
- → HTML/JS rapid prototype to test every path before building
- → 360° immersive office environment in Storyline
- → Custom HTML ending screens with live variable tracking
- → Published as SCORM inside a Rise 360 learning ecosystem
Scene 2 of 3
The Simulated Zoom Call — Branching Decisions
Articulate Storyline 360
Rise 360
Interactive Simulation
Custom Variables
UX Design
SCORM
HTML / CSS / JS
Ready to see it in action?
Experience the full 4-module Rise 360 course, including the embedded Storyline branching simulation.
More projects in progress
A gamified module and an automation case study are currently being built. Get in touch if you'd like to see them early.